Daniel Kolomeets-Darovsky is an Environmental Finance Analyst with the Environmental Finance Center.

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Defining a resilient business model for water utilities is no easy task in a time of unprecedented economic conditions, scare capital, and increasingly volatile environmental conditions. Everything seems to fly in the face of it, let alone the necessary informational foundation needed to see what’s really going on behind-the-scenes. How do we even know, for instance, that residential water use is declining in a place like North Carolina? What about how well your local utility is running its business, as measured by money it takes in versus money it spends (operating revenues versus operating expenditures)?

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