Updates for Navigating Legal Pathways to Fund Rate-Funded Customer Assistance Programs

In 2017, the Environmental Finance Center at the University of North Carolina at Chapel Hill led a team of experts in summarizing legal barriers and opportunities to establish customer assistance programs using rate revenue, resulting in Navigating Legal Pathways to Fund Rate-Funded Customer Assistance Programs. Below is a brief summary of noteworthy changes that have taken place since that report was published in July 2017.

As water and wastewater prices continue to increase, due to a variety of factors, more utilities may find the need to establish assistance programs for some of their customers. In light of this and due to the passing and amending of new/old legislation, the EFC periodically updates all current state and territory summaries, and additionally, will be adding summaries for the other U.S. territories not previously included. Continue reading