“Won’t you pay my bill?” is a question that the water utility asks of the customers who do not pay their water, wastewater, and even stormwater bills. But low-income customers are, essentially, asking the same question: will you—higher income customers—help pay the water bills of the poor? National organizations like the American Water Works Association […]
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When setting rates, most water and wastewater utilities are concerned (at least to some extent) about whether their customers can afford the resulting bills. Many utilities are also wondering how they can assist the poorest segments of their customer base with the cost of water/wastewater service. However, a frustrating problem is that a lot of […]
Bad debt plagues every utility: electric, water, sewer, phone, gas – you name it. A utility can spend thousands of dollars trying to recover the costs of delinquent accounts, and unfortunately, utilities with bad debt meet a costly fate. Bad debts are assumed by the company, and categorized with other necessary expenses; it has become […]
Here at the EFC, we are always looking for ways to support the sustainable financing of energy efficiency for communities around the country, including in our home state of North Carolina. In the Old North State, electricity customers are generally served by one of three kinds of utilities: Investor-owned utilities (IOU’s), co-operative utilities (co-ops), and […]
Glenn Barnes is a Senior Project Director with the Environmental Finance Center at The University of North Carolina at Chapel Hill. For the past several years, the Environmental Finance Center has worked to set up energy efficiency and renewable energy finance programs around the country as a technical assistance provider to the US Department of […]
- The UNC EFC’s webinar on financial benchmarking tools for elected Maryland officials is TOMORROW from 1-3PM ET! Lea… https://t.co/dvrxpdrhl2
- @GEFAloan Information about the Georgia Rates Dashboard can be found here: https://t.co/N3ZMh6rEof
- REMINDER! Learn how to maintain long-term financial sustainability in this FREE webinar on May 31. Hosted by the UN… https://t.co/CIfHsyIuTj
